- OperatorDeckmedia
- Established2017
- Games280+ pokies plus live tables
- CurrencyAUD (Australian dollars)
Cashback rates: what each qualifying deposit can return
Fair Go Casino uses three cashback rates. The standard offer is instant cashback of 25% on every busted deposit of at least $10 made without a deposit bonus. On Saturday and Sunday, the rate rises to 30%, while VIP players can receive up to 40%.
| Cashback type | Rate | When it applies |
|---|---|---|
| Standard instant cashback | 25% | Every busted deposit of at least $10 made without a deposit bonus |
| Weekend cashback | 30% | Every busted deposit of at least $10 made without a deposit bonus on Saturday and Sunday |
| VIP cashback | Up to 40% | Busted deposits for VIP players |
The day of the deposit matters. A qualifying deposit made during the weekend uses the 30% weekend rate rather than the standard 25% rate. For example, a $10 standard claim would produce $2.50 in cashback, while the same qualifying amount on Saturday or Sunday would produce $3.
The deposit must be bonus-free
Cashback applies to busted deposits made without a deposit bonus. If a bonus is attached to the deposit, it does not fit the cashback condition.
There is no need to rush into a claim after every single deposit. Cashback can be claimed after several deposits, so you can choose to group eligible busted deposits before contacting support.
How to claim cashback: the balance rule and support steps
The main step before claiming is checking your balance. It must be lower than $1. Once that condition is met, you can request cashback through the available support channels. After Registration, the quickest route is usually 24/7 Live Chat, where you type the word ‘cashback’.
Use a deposit of at least $10 and do not attach a deposit bonus to it. The deposit then needs to become a busted deposit before it can be used for a cashback claim.
Before making the request, confirm that the balance is below $1. The balance condition is part of the cashback claim process.
You can claim after one eligible deposit or wait until several deposits have been completed. Claims do not have to be made after each individual deposit.
Open 24/7 Live Chat and type ‘cashback’, or contact the 24/7 support team. Fair Go Casino also has the automated chat bot Kev for cashback claims and quick queries.
Live Chat has an average response time of 3 minutes, so it is a practical option when you want to ask about a claim. Keep the wording simple and use ‘cashback’ in the chat so the request goes to the right support flow.
Several deposits can be grouped
You do not have to make a separate claim after every busted deposit. If you prefer, wait until several eligible deposits are ready, then make one cashback request once the balance is below $1.
Ready to check a cashback claim?
Open Live Chat, type ‘cashback’ and ask support to process the claim once your balance meets the required condition.
The 20× cashback playthrough: simple maths with real examples
Cashback carries a 20× playthrough requirement. The calculation is based on the cashback amount, not the original deposit. Multiply the cashback by 20 to see the total amount that needs to be played through.
| Example | Cashback rate | Cashback amount | 20× playthrough |
|---|---|---|---|
| $10 qualifying deposit on a normal day | 25% | $2.50 | $50 |
| $10 qualifying deposit on a weekend | 30% | $3 | $60 |
| $100 qualifying deposit on a normal day | 25% | $25 | $500 |
| $100 qualifying deposit on a weekend | 30% | $30 | $600 |
So, a $25 cashback amount requires $500 in qualifying playthrough. A $30 weekend cashback amount requires $600. These examples are useful when planning your session because they show how the percentage and the 20× condition work together.
Cashback has no maximum cashout limit. The maximum bet rule still applies, though: the maximum bet on cashback is $10. Keep every bet at or below that amount while working through the promotion.
Keep the $10 maximum bet in mind
The $10 maximum bet rule applies to all bonuses and also applies to the cashback promotion. A larger bet can put the promotion outside its stated terms.
Work out your cashback total first
Use the 20× calculation before you claim: multiply the cashback amount by 20, then keep your bets within the $10 maximum.
Where cashback can be played: the eligible game types
Once cashback is available, the playthrough can be completed on all pokies, Keno and European Slot Poker. That gives you a few different formats to choose from instead of limiting the promotion to one game type.
- All pokies
- Keno
- European Slot Poker
The $10 maximum bet remains important across these eligible options. Choose the format you enjoy, keep your session within your budget and track the total playthrough as it builds towards the 20× requirement.
Track the cashback amount, not just the deposit
The required playthrough is calculated from the cashback amount. Writing down that figure before you start makes the 20× target easier to follow.
Choosing cashback before a deposit: the checks that matter
Cashback is tied to the promotion attached to your deposit. If you are comparing the Bonuses available to you, decide which offer belongs to that deposit before confirming it. A deposit connected to the Welcome Bonus does not qualify for cashback.
- Use a deposit of at least $10 for the cashback condition.
- Keep the deposit free from any deposit bonus.
- Remember that Saturday and Sunday deposits use the weekend rate.
- Claim only when the account balance is below $1.
- Use all pokies, Keno or European Slot Poker for the cashback playthrough.
- Keep each bet at $10 or less.
- Multiply the cashback amount by 20 to calculate the required playthrough.
This quick check helps you choose between cashback and another promotion before money is added to the account. Cashback still involves real-money wagering, so treat it as entertainment credit rather than a way to recover losses, and set a budget that feels comfortable before you play.
Cashback is a promotion with conditions
The percentage back is only one part of the offer. The qualifying deposit, balance rule, 20× playthrough and $10 maximum bet all shape how the cashback works.
Cashback: your questions
How much is the standard Fair Go Casino cashback?
Standard instant cashback is 25% on every busted deposit of at least $10 made without a deposit bonus.
What is the weekend cashback rate?
Weekend cashback is 30% on every qualifying busted deposit of at least $10 made without a deposit bonus on Saturday and Sunday.
How do I claim cashback?
Your balance must be below $1. Open 24/7 Live Chat and type ‘cashback’, or contact the 24/7 support team. You can claim after several deposits rather than after each one.
What is the cashback wagering requirement?
Cashback has a 20× playthrough. For example, $25 in cashback requires $500 in playthrough.
Which games can I use for cashback playthrough?
Cashback can be played on all pokies, Keno and European Slot Poker.
Does cashback have a maximum cashout limit?
Cashback has no maximum cashout limit. The maximum bet rule still applies, with bets capped at $10.
Can VIP players receive a higher cashback rate?
Yes. VIP cashback can reach up to 40% on busted deposits.
